
Canny
All-in-one customer feedback management platform.
Customer feedback managementFeedback analysisFeature request
Introduction
Canny is your AI-powered solution for managing user feedback. It automatically captures feedback from integrated sources and deduplicates similar feedback for you so everything is centralized and organized. From managing feature requests and engaging with customers, to building roadmaps and announcing product updates, you can do it all in Canny. Stop letting ideas slip through the cracks and start building better products today with our complete feedback solution.
Key Features
Automatically finds and captures feedback from customer chats, review sites, and more.
Detects and merges duplicate feedback, so your board stays tidy.
Auto-responds to feedback with follow-up questions to uncover deeper insights.
Summarizes lengthy threads instantly, so you can understand users' needs quickly.
Build public and private roadmaps to keep everyone updated on progress.
Scores feedback and feature requests based on priority.
Announce product updates with changelog to increase feature awareness.
No-headache, seamless integrations with tools you already use.
Easy to set up, 5-star customer support.
Clean, modern, intuitive UI.
Frequently Asked Questions
What is Canny?
How to use Canny?
Can I integrate Canny with other tools?
Is there a free trial available?
What sources can I extract feedback from?
Is my data secure?
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Use Cases
- Automatic feedback collection & management
- Feature request management
- Idea management
- Roadmapping & prioritization
- Changelog updates
- Product management
- Sales documentation
- Bug tracking
- Customer engagement & community building
How to Use
Sign up for an account, set up your feedback portal, and integrate with sources you want to extract feedback from such as Intercom, Gong, Zendesk, G2, Capterra, and more. Then, Canny's Autopilot AI will find and deduplicate feedback automatically from these sources, and you can start analyzing feedback from customers.