
Comments Analytics
AI-powered platform analyzes comments from different sources, providing insights into customer sentiments.
DjangoWeb ScrapingComments Extracting
Introduction
Comments Analytics is a platform that extracts and analyzes comments from various sources, such as web pages, social media posts, and videos. It uses AI-powered technology to provide valuable insights into customer thoughts, feelings, motivations, and decision-making processes.
Key Features
Sentiment Analysis: Extracts subjective information and emotions from comments to understand the social sentiment of a brand or product.
Named Entity Recognition: Locates and classifies named entities mentioned in unstructured text.
Key Phrases Extraction: Extracts the most important words and expressions from comments to identify popular topics of discussion.
Predict Customers' Needs: Utilizes machine learning models to predict future customer needs and preferences.
No-Code Text Analytics: Provides a user-friendly interface for obtaining comments insights with no coding skills required.
Scalability: Handles a large number of requests in real-time and offers scalable infrastructure for increased workload or demands.
Immediate Support: Offers 24/7 ticket support, dedicated sales managers, and available engineers to assist users.
Custom Analysis and Websites: Allows flexibility in customizing inference models for texts in different websites and provides custom insights from machine learning models.
Multiple Use Cases: Provides insights from videos, social posts, product pages, and more to improve marketing strategies, product offerings, and customer loyalty.
Frequently Asked Questions
What is Comments Analytics?
How to use Comments Analytics?
What types of comments can be analyzed?
What languages are supported for comment analysis?
Can I customize the analysis for different websites?
How can Comments Analytics help improve marketing strategies?
Is technical coding knowledge required to use Comments Analytics?
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Use Cases
- Social media monitoring and reputation management
- Customer experience analysis
- Feedback analysis for product or content improvement
- Identifying customer preferences and pain points
- Developing effective marketing strategies
- Increasing customer loyalty
- Understanding consumer sentiment towards brand or product
How to Use
To use Comments Analytics, you can import your comments using various methods, including copy/paste, website crawling, or uploading an Excel CSV/XLSX file. The platform supports 23 languages and uses advanced natural language processing (NLP) techniques to analyze the comments and extract key phrases. You can easily customize and deploy the models to obtain clean insights.