DeskRoom - Chrome Extension
Knowledge Management System (KMS) and answer recommendation for CS/CX teams
CS teamKnowledge Management SystemAnswer recommendation
Introduction
A counseling assistant service for CS teams
Key Features
Knowledge Base creation from uploaded manuals and records
Answer recommendation based on customer inquiries
Frequently Asked Questions
What is DeskRoom?
How to use DeskRoom?
What formats can be uploaded for manuals and records?
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Use Cases
- Efficiently manage and organize counseling records
- Quickly find suitable answers for customer inquiries
How to Use
Upload manuals and counseling records to create a Knowledge Base with Q&A format. Use the answer recommendation feature by dragging customer messages or entering inquiries.