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EBI AI

Reduce call volumes, improve experiences with AI assistant.

AI assistantcustomer supportreducing call volumes

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Introduction

Reduce call volumes and improve customer experiences with an AI assistant.

Key Features

Self-serve: Go live in minutes

Support: We do it all for you starting at £500

Data: Speak to our data experts

Human in the loop

Natural language processing

Integrations

Security and compliance

Next-gen chatbots

All access features

Live chat

Real-time insights

Omni-channel reinvented

Unlimited seats

Frequently Asked Questions

What is EBI AI?

Reduce call volumes and improve customer experiences with an AI assistant.

How to use EBI AI?

Create your company’s first AI-powered customer assistant in minutes and start delighting customers 24/7.

What industries can benefit from an AI assistant?

AI assistants can be used in multiple industries, including retail, e-commerce, travel, leisure & fitness, finance and insurance, property, government, and many more.

How does an AI assistant reduce call volumes?

AI assistants can handle a significant portion of customer inquiries, reducing the need for human agents and call volumes.

What are the core features of EBI AI?

EBI AI offers self-serve capabilities, support services, data expertise, human in the loop functionality, natural language processing, integrations, security and compliance measures, next-gen chatbots, live chat, real-time insights, and an omni-channel experience.

What is the pricing for EBI AI?

Please contact us for pricing details.

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Use Cases

{ "industry": "Retail", "description": "Personalize customer journeys to cross-sell, upsell, and increase loyalty" }
{ "industry": "E-commerce", "description": "Automate 99% of customer enquiries to help businesses grow without breaking the bank" }
{ "industry": "Travel", "description": "Reach customers on multiple channels, even on the go" }
{ "industry": "Leisure & fitness", "description": "Provide instant answers across multiple locations and services" }
{ "industry": "Finance and insurance", "description": "Ensure accurate, secure, and instant administration" }
{ "industry": "Property", "description": "Make everyday experiences more efficient and memorable" }
{ "industry": "Government", "description": "Support multiple departments to target resources based on real-time customer needs" }
{ "industry": "Other industries", "description": "AI assistant can be used in any industry, vocation, or organization" }

How to Use

Create your company’s first AI-powered customer assistant in minutes and start delighting customers 24/7.