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SupportAgent.ai

AI customer service agent for HelpScout

AI customer serviceHelpScout integrationAutomated draft replies

Introduction

SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.

Key Features

Automated draft replies for Help Scout mailbox

Learning from historical replies and help documents

Instant answers from multiple sources

Tag segmentation for categorizing products

Pricing plans for teams of all sizes

Frequently Asked Questions

What is SupportAgent.ai?

SupportAgent.ai is your AI customer service agent for HelpScout. Connect your account and it will start drafting replies for your support tickets, using previous emails as a knowledge base.

How to use SupportAgent.ai?

To use SupportAgent.ai, you need to connect your HelpScout account. Once connected, it will automatically generate draft replies for your support tickets, learning from previous emails as a knowledge base.

Can I try SupportAgent.ai for free?

Yes, when you sign up you'll get 20 free draft replies to try out SupportAgent.ai. No credit card required.

Which AI model do you use?

We use OpenAI's GPT-4 model, which is the most advanced AI model available today.

Which languages do you support?

We support most common languages, including English, French, Spanish, German, Italian, and more.

How many mailboxes can I connect?

You can connect as many mailboxes as you want. The quota is shared across all mailboxes.

Is my data safe?

Yes, privacy and security are very important to us. Your data is only used to create draft replies; we don't share it with anyone and have no plans to. We have a privacy policy that outlines how we manage your data.

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Use Cases

SupportAgent.ai is ideal for support teams who want to increase efficiency and improve response time for customer tickets. It can be used in various industries, including e-commerce, software, and customer service.