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Gupshup

Gupshup

Conversational messaging platform for better customer engagement.

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Introduction

Gupshup is a chatbot building & channel-based messaging platform enabling better customer engagement with conversational messaging across marketing, commerce & support.

Key Features

Bot Studio

Agent Assist

Integrations

Conversational AI

Campaign Manager

Frequently Asked Questions

What is Gupshup?

Gupshup is a chatbot building & channel-based messaging platform enabling better customer engagement with conversational messaging across marketing, commerce & support.

How to use Gupshup?

Gupshup offers a platform for businesses to build chatbots and engage with customers through conversational messaging on multiple channels. Users can create custom conversational journeys with zero code using the Bot Studio, leverage 30+ messaging channels through Integrations, and utilize the Conversational AI capabilities for automated query responses and personalized interactions.

What is Gupshup?

Gupshup is a chatbot building & channel-based messaging platform enabling better customer engagement with conversational messaging across marketing, commerce & support.

What are the core features of Gupshup?

The core features of Gupshup include Bot Studio, Agent Assist, Integrations, Conversational AI, and Campaign Manager.

What are the use cases of Gupshup?

The use cases of Gupshup are Conversational Marketing, Conversational Commerce, and Conversational Support.

What messaging channels does Gupshup support?

Gupshup supports 30+ messaging channels including WhatsApp, SMS, Instagram, RCS, Google's Business Messaging, Viber, Voice, Telegram, Web & App.

What industries does Gupshup serve?

Gupshup serves industries such as BFSI, Food & Beverage, Retail, Healthcare, Gaming, Advertising, Real Estate, Travel & Hospitality, Education, and Media.

Can Gupshup help with automating customer support?

Yes, Gupshup's Conversational AI and self-service customer support capabilities can automate customer support and resolve queries 24/7.

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Use Cases

  • Conversational Marketing
  • Conversational Commerce
  • Conversational Support

How to Use

Gupshup offers a platform for businesses to build chatbots and engage with customers through conversational messaging on multiple channels. Users can create custom conversational journeys with zero code using the Bot Studio, leverage 30+ messaging channels through Integrations, and utilize the Conversational AI capabilities for automated query responses and personalized interactions.
Gupshup: Conversational messaging platform for better customer engagement. | Review AI Tools