Help.center
Help.center is an AI-powered customer support solution with chat and knowledge base.
AI customer supportknowledge base solutionAI search
Introduction
Help.center is a full-fledged customer support knowledge base solution powered by chatGPT. It provides an AI search and chat widget to help customers find instant answers and support in a conversational way.
Key Features
AI-powered knowledge base
AI search functionality
AI chat widget
Self-service documentation portal
Automatic learning and improvement
Multilingual support
24/7 customer support
Easy-to-use article editor
Integration with external support tools
Frequently Asked Questions
What is Help.center?
How to use Help.center?
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Use Cases
- Reducing support tickets
- Improving resolution times
- Enhancing customer satisfaction
- Empowering customers through self-service
- Providing instant answers and support
- Creating a streamlined support process
- Offering 24/7 customer support even when agents are unavailable
How to Use
To use Help.center, you can set up yourcompany.help.center as your customer support website. Customers can utilize the AI search feature to find answers to their questions instantly. You can also deploy an AI chat widget on your website to provide real-time conversational support. The AI is continuously learning and improving based on your help articles and can be further enhanced by adding more information. Help.center makes it easy to create and manage a self-service documentation portal, reducing support tickets and improving customer satisfaction.