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HelpBar

HelpBar helps users find answers and achieve success quickly.

SaaShelp centersearch

Introduction

HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly.

Key Features

Universal search built for SaaS

Connect your help center and offer search, navigation, and AI-answers

Speed up time to value

Create power users

Reduce support costs

Surface the rest of your stack

Frequently Asked Questions

What is HelpBar?

HelpBar enables users to search help resources, navigate your product, and launch other “actions” from within your product, helping them get answers and achieve success quickly.

How to use HelpBar?

Connect your help center and set your brand styles. Build a trigger widget or set a keyboard shortcut. Choose pinned “always there” items and go live!

How does HelpBar work?

HelpBar enables users to search help resources, navigate your product, and launch other 'actions' from within your product. By connecting your help center and setting your brand styles, you can build a trigger widget or set a keyboard shortcut. You can also choose pinned 'always there' items to go live.

What can HelpBar do for my users?

HelpBar speeds up time to value by allowing users to find exactly what they need without going to another tab. It helps create power users by making app navigation easy and fast. It also reduces support costs by enabling self-serve support and allows users to stay in your app while using other tools.

How can HelpBar benefit my customer support team?

HelpBar gives your customer support team time back for proactive support. By providing a Command + K search functionality, users can easily find the help they need, reducing the number of support tickets. This allows your support team to focus on more complex issues and improve overall efficiency.

How can HelpBar integrate with other tools?

HelpBar allows you to surface the rest of your stack by integrating with other tools. You can launch Loom videos, showcase interactive demos, share Figma prototypes, and more. This enhances the user experience and improves productivity by keeping users within your app while accessing their favorite tools.

What do customers say about HelpBar?

Customers have praised HelpBar for its ability to help them easily search for and find exactly what they need across all available resources. It has improved their overall success and satisfaction with our product.

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Use Cases

Let users find exactly what they need without going to another tab—AI answers draw responses from all the content you input for a speedy search.
HelpBar makes navigating your app a breeze. Enable users to learn fast and speed through the work they need to get done.
Give your CS team time back for proactive support. With HelpBar, users can find the help they need with a Command + K.
Keep users in your app while using their favorite tools. Launch Loom videos, showcase interactive demos, share Figma prototypes and more.

How to Use

Connect your help center and set your brand styles. Build a trigger widget or set a keyboard shortcut. Choose pinned “always there” items and go live!