
https://www.hubtype.com
Hubtype offers advanced automated customer service with conversational app platform.
conversational appscustomer engagementchatbots
Introduction
Hubtype is a conversational app platform that goes beyond traditional chatbots to deliver next-generation automated customer service experiences. It offers text-only AI as well as graphical elements to create interactive and engaging customer journeys.
Key Features
Text-only automation
Graphical elements
Interactive customer experiences
Seamless agent handover
No-code, drag-and-drop chatbot builder
Message-first helpdesk
Customer service analytics suite
Secure messaging channels with end-to-end encryption
Integration with existing tech stack
Frequently Asked Questions
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Use Cases
- Customer service automation
- Improved self-service and user experiences
- Faster resolution times
- Increased customer satisfaction and NPS scores
- Reduced call volumes
- Improved sales conversions
How to Use
To use Hubtype, you can start by signing up for a demo on their website. Once you have access to the platform, you can leverage its suite of tools and features to build, test, and deploy automated and agent-based customer service journeys at scale. You can use the flow builder, helpdesk, and analytics suite to create and manage customer interactions effectively. Hubtype also integrates seamlessly with your existing tech stack, including CRM, helpdesk, data analytics, CMS, and AI, providing a comprehensive solution for your customer service automation needs.