HomeAI Product Description GeneratorMava
Mava

Mava

AI-first customer support platform for community-driven companies.

AI-firstcustomer supportcommunity-driven
Visit Website

Introduction

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

Key Features

Manage support requests from a shared inbox

Automatically respond within private tickets & public Discord channels, 24/7

Support users in private tickets and public channels

Seamlessly hand over support tickets AI can't resolve to human agents

Connect with users on web chat, Telegram, and Discord Ticket Bot

Access support metrics to enhance support performance

Transform user feedback into actionable insights

Frequently Asked Questions

What is Mava?

Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.

How to use Mava?

Seamlessly support your community across multiple channels from one powerful and secure dashboard. Train Mava's AI in minutes by leveraging existing support content from platforms like Github, Google Docs, and your website. Use Mava's web chat, Telegram, and Discord Ticket Bot to connect with your users wherever they are and support them on their favorite channels. Supercharge your support operations by accessing support metrics and transforming user feedback into actionable insights.

What is Mava?

Mava is an AI-first customer support platform that manages support requests from a shared inbox, automatically responds within private tickets & public Discord channels, and provides support in 100+ languages.

How does Mava work?

Mava connects to your community channels and uses AI to automatically respond to support requests. It can support users in private tickets as well as public channels. If AI can't resolve a support ticket, it seamlessly hands it over to human agents.

What channels can Mava support?

Mava can support users on web chat, Telegram, and Discord Ticket Bot. It provides a shared inbox to manage support requests from all these channels.

Can Mava handle support in multiple languages?

Yes, Mava can automatically respond to support requests in over 100 languages.

What metrics can I access with Mava?

With Mava, you can access support metrics to enhance your support performance. Mava's AI can also transform user feedback into actionable insights.

Similar Tools

LimeChat
LimeChat

Revolutionize your e-commerce business with our AI-powered platform that offers support and marketing through WhatsApp. Boost sales and engagement now!

Gethookd
Gethookd

Revolutionize your ad creation and performance with our AI platform. Optimize your ads like never before for maximum results.

Quickads
Quickads

Effortlessly create image and video ads with this AI-powered tool. Say goodbye to the hassle and hello to effective marketing campaigns.

Use Cases

  • Customer support for community-driven companies
  • Effortless support across multiple channels
  • Automated responses in multiple languages
  • Optimize support operations
  • Enhance user experience
  • Track and analyze support metrics

How to Use

Seamlessly support your community across multiple channels from one powerful and secure dashboard. Train Mava's AI in minutes by leveraging existing support content from platforms like Github, Google Docs, and your website. Use Mava's web chat, Telegram, and Discord Ticket Bot to connect with your users wherever they are and support them on their favorite channels. Supercharge your support operations by accessing support metrics and transforming user feedback into actionable insights.