
Octocom
Octocom is an AI chatbot for eCommerce SMEs, providing 24/7 product support and boosting conversion rates.
AI chatbotGPT-poweredeCommerce
Introduction
Octocom is a GPT-powered AI chatbot designed specifically for eCommerce small and medium-sized enterprises (SMEs). It offers instant 24/7 product explanations, comparisons, recommendations, upselling, and more to help boost conversion rates.
Key Features
24/7 instant support
Conversational chatbots
Multilingual capabilities
Omnichannel integration
Fully customizable to match your brand
Frequently Asked Questions
What is Octocom?
How to use Octocom?
Which eCommerce platforms does Octocom support?
How long does it take to get started with Octocom?
How is Octocom different from other chatbots?
How secure is my data with Octocom?
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Use Cases
- Customer Support: Octocom chatbots can automatically handle 90% of support tickets, decreasing costs and improving efficiency. They provide instant human-level support 24/7 and can handle order tracking, returns and refunds, and complaints handling.
- Shopping Consultant: Octocom makes it simpler for customers to purchase the right product. It offers personalized product recommendations, inquiries assistance, and comparisons, improving conversion rates.
- Intelligent Upselling: Octocom helps increase average order value by engaging customers with personalized messages triggered by specific actions, such as adding items to the cart, visiting product pages, abandoning carts, or completing orders.
How to Use
To use Octocom, simply integrate it with your eCommerce store. The chatbot can be deployed on any channel, such as your website, WhatsApp, Instagram, and more. Octocom chatbots are conversational and provide human-level support in multiple languages. They automate customer support and sales, allowing your team to focus on more complex issues. The bots can handle 90% of support tickets, offer product recommendations, process inquiries, track orders, handle returns and refunds, and even assist with complaints.