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Productlane

Platform for user feedback management and customer support.

Customer feedback managementB2B SaaSUser support

Introduction

Productlane is a platform for user feedback management and customer support tailored for B2B SaaS companies, integrating feedback with support features efficiently.

Key Features

Lightning-fast customer feedback management

Built-in support features

Integration with Linear

API-first and customizable workflows

Public roadmap and changelog

Frequently Asked Questions

What is Productlane?

Productlane is a platform for user feedback management and customer support tailored for B2B SaaS companies, integrating feedback with support features efficiently.

How to use Productlane?

Sign up with your email, connect Productlane to Linear, and begin managing user feedback seamlessly across multiple channels.

What makes Productlane unique?

Productlane uniquely combines user feedback management with customer support, offering a seamless experience for B2B SaaS companies.

How does Linear integration benefit users?

Linear integration allows users to link feedback directly to relevant projects and issues, facilitating better management and resolution.

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Use Cases

Streamlining feedback management while handling customer support.
Using AI suggestions for matching user feedback with Linear issues.

How to Use

Sign up with your email, connect Productlane to Linear, and begin managing user feedback seamlessly across multiple channels.