Rep AI Home
Shopify's Rep AI Home is an AI chatbot that offers personalized shopping experiences.
AI Sales ConciergeChatboteCommerce
Introduction
Rep AI Home is Shopify's first AI Sales Concierge chatbot for eCommerce. It is powered by two AIs, the Rescue Algorithm and ChatGPT, to provide personalized shopping experiences for customers.
Key Features
Conversational shopping assistant powered by ChatGPT
AI continuously scans the website for updates
AI answers product-related questions in a conversational manner
Supports multi-language
Helps shoppers find desired products quickly
Recommends complementary products for upsells
Rescue Algorithm predicts when shoppers are about to leave and engages them in conversation to bring them back
Frequently Asked Questions
What is Rep AI Home?
How to use Rep AI Home?
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Use Cases
- Personalized and guided shopping experiences for customers
- Increased conversion rates
- Increased average order value
- Improved customer engagement and satisfaction
- Efficiently directing customers to the right product
- Upselling and recommending products to customers
- Boosting eCommerce sales
How to Use
To use Rep AI Home, merchants can start a free trial or book a demo. The AI scans the merchant's website and provides a conversational shopping assistant powered by ChatGPT. It handles the entire shopping experience, including checkout, within the chat. Merchants can ask Rep anything related to their website, and it will provide contextual and focused responses. Rep understands natural language and can recommend complementary products for upsells and increased average order value. The AI also utilizes the Rescue Algorithm to predict when a shopper is about to leave the site and engages them in a conversation to bring them back. Additionally, Rep offers multi-language support, contextual conversations, and is available 24/7.