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Sauce

Sauce

Sauce helps product teams summarize and consolidate feedback for impactful releases.

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Introduction

Sauce is an AI product feedback engine that helps product teams consolidate feedback, auto-summarize insights, ship impactful releases, and close the communication loop. It eliminates noise, manual feedback tagging, and ensures all stakeholders feel heard and product releases achieve impact. It consolidates feedback from various sources like customer feedback, bug reports, feature requests, app reviews, and NPS scores.

Key Features

Consolidate feedback from various sources like customers and GTM teams

Automatically aggregate feedback into themes, feature requests, bugs, and sentiment

Understand trends and separate signal from noise

Automatically pull customer feedback into releases to communicate the 'why'

Sync with delivery workflows in Jira or Linear and auto-update ticket details bi-directionally

Automatically notify reporters when feedback is tagged and upon release

View feedback and related features in digestible customer profiles synced with your CRM

Frequently Asked Questions

What is Sauce?

Sauce is an AI product feedback engine that helps product teams consolidate feedback, auto-summarize insights, ship impactful releases, and close the communication loop. It eliminates noise, manual feedback tagging, and ensures all stakeholders feel heard and product releases achieve impact. It consolidates feedback from various sources like customer feedback, bug reports, feature requests, app reviews, and NPS scores.

How to use Sauce?

To use Sauce, product teams need to join the beta program. Once joined, they can connect all their feedback sources, starting with Slack, to consolidate feedback in one place. Sauce automates the process of aggregating feedback into themes, feature requests, bugs, and sentiment. It helps understand trends and separates signal from noise. Teams can then ship impactful releases by automatically pulling customer feedback into the releases and syncing with delivery workflows in tools like Jira or Linear. The loop is closed by automatically notifying reporters when feedback is tagged and upon release, and viewing feedback and related features in digestible customer profiles synced with the CRM.

What sources of feedback does Sauce consolidate?

Sauce consolidates feedback from various sources including customers, GTM teams, Slack, feature requests, bugs, app reviews, and NPS scores.

How does Sauce automate insights?

Sauce automatically aggregates feedback into themes, feature requests, bugs, and sentiment to provide actionable insights and trends.

Can Sauce integrate with project management tools?

Yes, Sauce can sync with delivery workflows in tools like Jira or Linear, providing seamless integration with project management processes.

Does Sauce notify reporters when their feedback is tagged or upon release?

Yes, Sauce automatically notifies reporters when their feedback is tagged and upon release to ensure effective communication and alignment.

Can Sauce help in syncing feedback with CRM?

Yes, Sauce allows viewing feedback and related features in digestible customer profiles that can be synced with your CRM for better customer understanding.

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Use Cases

  • Consolidating and organizing feedback from customers, GTM teams, and various sources
  • Automating the process of aggregating and analyzing feedback
  • Driving impactful releases and syncing with delivery workflows
  • Closing the communication loop and aligning go-to-market teams

How to Use

To use Sauce, product teams need to join the beta program. Once joined, they can connect all their feedback sources, starting with Slack, to consolidate feedback in one place. Sauce automates the process of aggregating feedback into themes, feature requests, bugs, and sentiment. It helps understand trends and separates signal from noise. Teams can then ship impactful releases by automatically pulling customer feedback into the releases and syncing with delivery workflows in tools like Jira or Linear. The loop is closed by automatically notifying reporters when feedback is tagged and upon release, and viewing feedback and related features in digestible customer profiles synced with the CRM.