SocialHub.AI
SocialHub.AI is an advanced marketing platform integrating CRM, CDP, and MA for omni-channel operations.
customer data platformloyalty managementmarketing automation
Introduction
SocialHub.AI is an AI-native marketing cloud platform that combines innovative technologies such as Cloud-Native, AI-Agents, and Web3. It integrates Customer Relationship Management (CRM), Customer Data Platform (CDP), and Marketing Automation (MA) to help brands build omni-channel consumer operation capabilities.
Key Features
AI-native marketing platform
Cloud-based architecture
Integrated CRM, CDP, and MA
Omni-channel consumer operation capabilities
Automated and personalized interactive conversations
AI-Agents for customer journey management
Real-time CDP with big data analysis and AI algorithm
Customer labels and 360° customer profiles
Large-scale CRM with cloud-native distributed architecture
Data-driven marketing automation
Integration with over 50 channels
Data security and reliability
Frequently Asked Questions
What is SocialHub.AI?
How to use SocialHub.AI?
What certifications does SocialHub.AI have for data security?
How many members has SocialHub.AI helped manage?
What do customers say about SocialHub.AI?
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Use Cases
- Automated customer engagement across channels
- Lead generation and qualification
- Improved member stickiness and loyalty
- Efficient customer support
- Data-driven marketing campaign management
- Personalized content messaging
- Insight into customer life cycle and value
- Integration with localized communication tools
How to Use
To use SocialHub.AI, brands can leverage its AI capabilities to automate and personalize interactive conversations across multiple channels such as AI Call, WhatsApp Messenger, and EDM. The platform offers AI-Agents for customer journey management, allowing businesses to engage with customers in a scalable and cost-effective manner. With real-time CDP, brands can integrate localized systems to collect data across omni-channel and create customer labels and comprehensive 360° customer profiles. The platform also provides a large-scale CRM with cloud-native distributed architecture, enabling insight into the entire life cycle of members and mining member value. Additionally, SocialHub.AI offers data-driven marketing automation with a drag-and-drop canvas for quick configuration and push marketing rules. It can generate personalized content messages using AI and seamlessly integrate with over 50 channels through Open Data API.