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Tabnam

Tabnam

Tabnam is an AI bot that collects customer feedback through messaging platforms, improving businesses' understanding of their customers.

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Introduction

Tabnam is an AI-powered bot that replaces traditional feedback surveys by collecting feedback from customers conversationally over various messaging platforms. It helps businesses gather more actionable customer feedback by engaging in natural text message conversations.

Key Features

Collect feedback through text message and various messaging apps

Automatically aggregate feedback from multiple sources

Get actionable insights in seconds

Achieve higher response rates on feedback surveys

Conduct market research with faster survey response times

Aggregate and prioritize GitHub issues, Zendesk tickets, and more

Continuously monitor customer experience with timed surveys

Get deep insights on customer feedback topics through AI analysis

Integrate with popular platforms like Intercom, Zendesk, GitHub, Yotpo, Typeform, Salesforce, HubSpot, and ServiceNow

Listen to all your customers and capture feedback

Frequently Asked Questions

What is Tabnam?

Tabnam is an AI-powered bot that replaces traditional feedback surveys by collecting feedback from customers conversationally over various messaging platforms. It helps businesses gather more actionable customer feedback by engaging in natural text message conversations.

How to use Tabnam?

To use Tabnam, schedule a demo and integrate it with your POS, order management system, or other platforms where you receive customer feedback. Tabnam will then engage with customers over text message or other messaging apps, ask them questions, and collect feedback. The AI behind Tabnam analyzes the feedback and provides actionable insights that can be used to improve customer experience, conduct market research, prioritize product management, and enhance quality assurance.

How does Tabnam work?

Tabnam engages with customers over text message or messaging apps to collect feedback. It analyzes the feedback using AI to provide actionable insights.

Do I need to link a Facebook page with my Instagram account?

Tabnam does not mention anything about linking Facebook page or Instagram account, so this question is irrelevant.

What is my minimum amount of followers required to share my insights?

Tabnam does not mention any follower requirement for sharing insights, so this question is irrelevant.

How long does a brand have access to my Instagram insights and can I remove the brand’s access to my insights?

Tabnam does not mention Instagram insights or brand access, so this question is irrelevant.

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Use Cases

  • Customer Success: Improve response rates on feedback surveys and identify pain points
  • Market Research: Survey customers quickly and analyze results to gain insights
  • Product Management: Aggregate and analyze feedback from multiple sources to prioritize roadmap
  • Quality Assurance: Monitor and observe customer experience in real-time
  • Startup Founders: Gather more feedback from customers and accelerate product-market fit

How to Use

To use Tabnam, schedule a demo and integrate it with your POS, order management system, or other platforms where you receive customer feedback. Tabnam will then engage with customers over text message or other messaging apps, ask them questions, and collect feedback. The AI behind Tabnam analyzes the feedback and provides actionable insights that can be used to improve customer experience, conduct market research, prioritize product management, and enhance quality assurance.