talksprout
Summary: Talksprout is an affordable platform that uses AI to analyze customer feedback for product improvement.
customer feedbackfeedback collectionAI-powered platform
Introduction
talksprout is a lightweight and cost-effective customer feedback collection platform that uses AI technology to automate the analysis of customer feedback for product improvement. Its main functionality is to gather feedback from customers through a customizable widget and provide insight-driven analysis for better decision-making.
Key Features
Lightweight widget for easy integration on any website
Custom prompts to provide context for customer feedback
AI-powered analysis for automated feedback analysis
GPT-powered chat functionality for deeper exploration of data
Slack integrations for notification of new feedback submissions
Support for over 40 languages (coming soon)
Frequently Asked Questions
What is talksprout?
How to use talksprout?
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Use Cases
- Gathering customer feedback to identify areas for product improvement
- Understanding customer sentiment and thoughts to enhance user experience
- Analyzing feedback data for actionable insights
- Collaborating with teams to fix issues and implement user suggestions
How to Use
To use talksprout, you need to follow these steps: 1. Gather Feedback: Drop the lightweight widget provided by talksprout into your website to start collecting feedback from customers in real-time. 2. Capture Mood and Thoughts: Use custom prompts to capture the mood and specific thoughts of your customers when they provide feedback. 3. Survey the Data: Explore the feedback data deeper using the GPT-powered chat functionality. Ask contextual questions to analyze feedback, find ways to fix issues, and draft user stories. 4. Act on Feedback: Utilize the insight-driven feedback to continuously improve your product and deliver a better user experience.