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Tiledesk

Tiledesk

Tiledesk is a customer engagement platform that combines chatbots and live chat to enhance ROI.

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Introduction

Tiledesk is an all-in-one customer engagement platform that combines free live chat with open-source chatbots to boost ROI. It allows businesses to integrate chatbots with WhatsApp or other channels, providing a unified inbox for all communications.

Key Features

Live Chat Widget

Chatbot

Chatbot Design Studio

Chatbot Templates

Unified Messaging

Conversational Ticketing

Adaptive Multichannel

Mobile Apps

Chatbot Knowledge Base

Integrations

Frequently Asked Questions

What is Tiledesk?

Tiledesk is an all-in-one customer engagement platform that combines free live chat with open-source chatbots to boost ROI. It allows businesses to integrate chatbots with WhatsApp or other channels, providing a unified inbox for all communications.

How to use Tiledesk?

To use Tiledesk, simply sign up for a free account and customize your chatbot using the no-code chatbot design studio. You can then add the Tiledesk live chat widget to your website and connect your chatbots to WhatsApp, Facebook Messenger, and other messaging channels. The platform offers templates for various industries and use cases, such as lead generation and customer service. You can also take advantage of features like unified messaging, conversational ticketing, and integrations with popular platforms like WordPress and Shopify.

Use Cases

  • Conversational Marketing
  • Customer Service Automation
  • Lead Generation
  • Customer Satisfaction
  • E-commerce
  • Financial Services
  • IT Services & BPO
  • Education
  • Telecom & Media
  • Manufacturing & Logistics
  • Healthcare
  • Professional Travel & Leisure
  • Public Sectors & Governments

How to Use