Tracardi
Tracardi is an open-source platform improving customer engagement and sales through automation.
customer data platformcustomer engagementsales automation
Introduction
Tracardi is an open-source customer data platform that helps businesses engage their customers and enhance their sales through automated digital experiences.
Key Features
Comprehensive customer database accessible by other systems
Collect data from different channels (mobile, web, IoT, etc.)
Automated personalized messaging and targeted marketing campaigns
Integration with external systems, social media, SaaS, and AI technologies
Event-based system for triggering actions like marketing automation, SMS, or email
No code integration and customization
Frequently Asked Questions
What is Tracardi?
How to use Tracardi?
Is Tracardi a free product?
How does Tracardi work?
Can Tracardi be integrated with legacy web shops?
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Use Cases
- Enhancing customer journeys with automated responses
- Predicting customer behavior
- Boosting sales through AI, social media, and SaaS integrations
- Integrating Tracardi with legacy web shops
- Collecting and analyzing user data before conversion
- Orchestrating Tracardi with LLMs and ChatGPT for e-commerce purposes
How to Use
To use Tracardi, you can install the system on your website, as it is open-source and free to use. The platform allows you to collect and analyze customer data from various touchpoints, such as mobile apps, web services, CRMs, e-commerce shops, CSV files, and API integrations. You can then use this data to personalize messaging, automate marketing campaigns, and improve customer engagement and retention rates. Tracardi also provides integrations with external systems, social media platforms, SaaS solutions, and AI technologies to boost sales. You can extend Tracardi without writing any code if you don't have in-house developers. The platform allows you to create a comprehensive customer database, collect data from different channels, and engage customers through micro front-ends and event-based actions.