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Shulex VOC

Shulex VOC

Shulex VOC is a SaaS platform using AI chatbot to analyze customer feedback for e-commerce.

voice of customerproduct researchChatGPT
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Introduction

What is Shulex VOC? Shulex VOC is a SaaS platform that provides omnichannel voice of customer analysis and product research for e-commerce. It leverages ChatGPT, an AI-powered chatbot, to analyze customer feedback, sentiment, and product data to help businesses make informed decisions.

Key Features

Omnichannel voice of customer analysis

Product research based on ChatGPT

Sentiment analysis of customer feedback

Competitive analysis

Customer analytics

Amazon review analysis

Amazon review export tools

ChatGPT for Amazon and Shopify

Word cloud generator

Unit converter

Social media hashtag and caption generator

Shopify stores resource blogs

VOC reports and insights

Frequently Asked Questions

What is Shulex VOC?

What is Shulex VOC? Shulex VOC is a SaaS platform that provides omnichannel voice of customer analysis and product research for e-commerce. It leverages ChatGPT, an AI-powered chatbot, to analyze customer feedback, sentiment, and product data to help businesses make informed decisions.

How to use Shulex VOC?

How to Use Shulex VOC? 1. Sign up for Shulex VOC account. 2. Install the Shulex VOC Chrome extension. 3. Connect your e-commerce platforms and data sources. 4. Start analyzing customer reviews, sentiment, and product data. 5. Use the insights to improve your products, understand customer expectations, and gain a competitive advantage.

What platforms does Shulex VOC integrate with?

Shulex VOC integrates with Amazon, Shopify, SurveyMonkey, Facebook, Instagram, Walmart, Salesforce, and AfterShip, among others.

What algorithm models does Shulex VOC use?

Shulex VOC combines algorithmic capabilities such as ChatGPT, NLP (Natural Language Processing), and NER (Named Entity Recognition) for its analysis.

How fast is the data crawling process in Shulex VOC?

Shulex VOC offers 10 times faster data crawling for Amazon product reviews and BSR (Best Sellers Rank) data, with customization services available for other platforms as well.

Does Shulex VOC provide expert support?

Yes, Shulex VOC has a team of experts who can assist with product selection, optimization, consumer research, and marketing strategies.

What can I expect from the Shulex VOC Chrome extension?

The Shulex VOC Chrome extension provides in-depth analysis of single ASIN (Amazon Standard Identification Number), Amazon review analysis for multiple ASINs, Amazon Q&A analysis, AI listing optimization, and competitive analysis, among other features.

What are the core scenes covered by Shulex VOC for design and page layouts?

The core scenes supported by Shulex VOC for design and page layouts include travel, sports, and gift-giving.

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Use Cases

  • Identifying market opportunities
  • Defining winning products
  • Improving product quality based on customer feedback
  • Understanding customer expectations
  • Analyzing competitor products
  • Conducting product research based on Amazon reviews
  • Exporting and analyzing Amazon reviews
  • Generating word clouds for customer reviews
  • Optimizing social media captions and hashtags
  • Accessing VOC reports and insights for business decision-making

How to Use

How to Use Shulex VOC? 1. Sign up for Shulex VOC account. 2. Install the Shulex VOC Chrome extension. 3. Connect your e-commerce platforms and data sources. 4. Start analyzing customer reviews, sentiment, and product data. 5. Use the insights to improve your products, understand customer expectations, and gain a competitive advantage.