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Whelp

Whelp

Whelp consolidates customer communication across channels for streamlined interactions and data analysis.

Omnichannel Inbox SoftwareAI-based CRM platformCustomer Support
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Introduction

Whelp is an AI-based omnichannel shared inbox and CRM platform designed to streamline customer communication through various channels such as Voice, Email, Live Chat, SMS, and WhatsApp. It allows businesses to consolidate all customer interactions and data in one place, providing a unified customer view. With advanced reporting and analytics, businesses can track their performance and optimize their operations.

Key Features

Omnichannel customer support over various channels (Voice, Email, Live Chat, SMS, WhatsApp)

Unified customer view and AI-powered automations

Consolidation of customer conversations in one inbox

Advanced reporting for performance analysis

Customizable communication campaigns with bulk messaging

Drag-and-drop chatbot builder for 24/7 customer service

Security-first approach with advanced encryption and access controls

Team collaboration and communication across channels

Integration capabilities with other tools and platforms

Frequently Asked Questions

What is Whelp?

Whelp is an AI-based omnichannel shared inbox and CRM platform designed to streamline customer communication through various channels such as Voice, Email, Live Chat, SMS, and WhatsApp. It allows businesses to consolidate all customer interactions and data in one place, providing a unified customer view. With advanced reporting and analytics, businesses can track their performance and optimize their operations.

How to use Whelp?

To use Whelp, sign in to the platform and connect with customers on multiple channels such as Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to manage and respond to customer inquiries and concerns. Customize and automate communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. Design and deploy chatbots using the drag-and-drop chatbot builder for 24/7 customer service. Collaborate and communicate with team members and customers across various channels. Integrate Whelp with other tools and platforms to streamline workflows.

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Use Cases

  • Improving customer support and service through seamless communication on multiple channels
  • Streamlining workflow and managing customer inquiries and concerns efficiently
  • Analyzing performance and optimizing business operations
  • Customizing and automating communication campaigns for outreach and promotion
  • Designing and deploying chatbots for 24/7 customer service and quick responses

How to Use

To use Whelp, sign in to the platform and connect with customers on multiple channels such as Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to manage and respond to customer inquiries and concerns. Customize and automate communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. Design and deploy chatbots using the drag-and-drop chatbot builder for 24/7 customer service. Collaborate and communicate with team members and customers across various channels. Integrate Whelp with other tools and platforms to streamline workflows.