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Avaamo Agent Assist - Chrome Extension Product Information
What is Avaamo Agent Assist - Chrome Extension?
Avaamo Agent Assist is an AI-powered contact center agent assistant that offers live support from call acceptance to integration with CRMs and knowledge bases. Its real-time analysis feature guarantees contextually appropriate information, which ultimately helps save time for both agents and customers.
How to use Avaamo Agent Assist - Chrome Extension?
To utilize Avaamo Agent Assist, agents only have to answer calls and interact with the AI assistant to receive instant suggestions and seamlessly integrate with the knowledge base.
Avaamo Agent Assist - Chrome Extension’s Core Features
Transcribing a call in real-time
Suggestions that are generated automatically
AI Knowledge Support
Robotic Process Automation & Automation
Summary
Tagging calls
Interpreting
Avaamo Agent Assist - Chrome Extension’s Use Cases
Improve your customer interactions instantly with this app designed for real-time engagement. Experience seamless communication with your clients like never before.
Boost your agents' productivity and precision in managing calls with this app designed to enhance their efficiency and accuracy.
FAQ from Avaamo Agent Assist - Chrome Extension
Avaamo Agent Assist is a Contact Center agent assistant powered by AI, offering live support from call acceptance, seamless integration with CRMs and knowledge bases. Real-time analysis guarantees contextually relevant information, ultimately saving time for both agents and customers.
Agents can utilize Avaamo Agent Assist by accepting calls and interacting with the AI-powered assistant for instant recommendations and integration with the knowledge base.
Certainly, Avaamo Agent Assist seamlessly combines with different CRMs to create a cohesive platform for agent support and customer engagement.
The live call transcription feature in Avaamo Agent Assist provides agents with real-time information, guaranteeing high accuracy and enhancing customer interactions.