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Avaamo Agent Assist - Chrome Extension

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Introduction:	Revolutionary AI assistant for real-time support and seamless CRM integration. Enhance customer interactions effortlessly with cutting-edge technology.
Status:	publish
Added on:	Mar 19 2025
Updated time:	Apr 14 2025
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Avaamo Agent Assist - Chrome Extension Product Information

What is Avaamo Agent Assist - Chrome Extension?

Avaamo Agent Assist is an AI-powered contact center agent assistant that offers live support from call acceptance to integration with CRMs and knowledge bases. Its real-time analysis feature guarantees contextually appropriate information, which ultimately helps save time for both agents and customers.

How to use Avaamo Agent Assist - Chrome Extension?

To utilize Avaamo Agent Assist, agents only have to answer calls and interact with the AI assistant to receive instant suggestions and seamlessly integrate with the knowledge base.

Avaamo Agent Assist - Chrome Extension’s Core Features

Transcribing a call in real-time

Suggestions that are generated automatically

AI Knowledge Support

Robotic Process Automation & Automation

Summary

Tagging calls

Interpreting

Avaamo Agent Assist - Chrome Extension’s Use Cases

Improve your customer interactions instantly with this app designed for real-time engagement. Experience seamless communication with your clients like never before.

Boost your agents' productivity and precision in managing calls with this app designed to enhance their efficiency and accuracy.

FAQ from Avaamo Agent Assist - Chrome Extension

Can you explain Avaamo Agent Assist?

Avaamo Agent Assist is a Contact Center agent assistant powered by AI, offering live support from call acceptance, seamless integration with CRMs and knowledge bases. Real-time analysis guarantees contextually relevant information, ultimately saving time for both agents and customers.

What are the steps for using Avaamo Agent Assist?

Agents can utilize Avaamo Agent Assist by accepting calls and interacting with the AI-powered assistant for instant recommendations and integration with the knowledge base.

Is it possible for Avaamo Agent Assist to integrate with multiple CRMs?

Certainly, Avaamo Agent Assist seamlessly combines with different CRMs to create a cohesive platform for agent support and customer engagement.

What is the level of accuracy of the live call transcription feature?

The live call transcription feature in Avaamo Agent Assist provides agents with real-time information, guaranteeing high accuracy and enhancing customer interactions.