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Avaamo Agent Assist - Chrome Extension

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Introduction: AI-powered agent assistant for live assistance and CRM integration
Added on: Feb 24 2025
Updated time: Feb 28 2025
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Avaamo Agent Assist - Chrome Extension Product Information

What is Avaamo Agent Assist - Chrome Extension?

Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers.

How to use Avaamo Agent Assist - Chrome Extension?

To use Avaamo Agent Assist, agents simply need to accept calls and engage with the AI-powered assistant for real-time recommendations and knowledge base integration.

Avaamo Agent Assist - Chrome Extension's Core Features

Live Call Transcription

Automatic Recommendations

AI Knowledge Assist

Automation & RPA

Summarization

Call Tagging

Translation

Avaamo Agent Assist - Chrome Extension's Use Cases

Enhancing real-time interactions with customers

Improving agent efficiency and accuracy in call handling

FAQ from Avaamo Agent Assist - Chrome Extension

Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly integrates with CRMs and knowledge bases. Real-time analysis ensures contextually relevant information, saving time for agents and customers.

To use Avaamo Agent Assist, agents simply need to accept calls and engage with the AI-powered assistant for real-time recommendations and knowledge base integration.

Yes, Avaamo Agent Assist seamlessly integrates with various CRMs to provide a unified platform for agent assistance and customer interactions.

The live call transcription feature of Avaamo Agent Assist offers high accuracy, ensuring agents have access to real-time information for improved customer interactions.

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